Data Privacy Policy

Last updated: March 19, 2026

SMEMojo Pte. Ltd. ("SMEMojo", "we", "us", or "our")

1. Introduction

SMEMojo is committed to protecting the privacy and security of all personal and business data entrusted to us. This Data Privacy Policy explains how we collect, use, store, share, and protect information when you access our platform, services, and ecosystem — including the RIC Score assessment, Advisor Bootcamp, Expert Advisor network, and institutional partnerships.

By accessing or using SMEMojo's services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, you must discontinue use of our services immediately.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials. For business accounts, we also collect your company name, role, industry, and business type.

2.2 Assessment Data

When you complete the RIC Score assessment, we collect responses to over 300 factors across three dimensions: Readiness, Investability, and Competitiveness. This includes business operations data, financial indicators, market positioning, team composition, and growth metrics. This data is used exclusively to generate your RIC Score and personalized growth recommendations.

2.3 Bootcamp & Certification Data

For Advisor Bootcamp participants, we collect course progress, quiz results, exam scores, and certification status. This data is used to track your learning journey and issue certifications.

2.4 Usage & Technical Data

We automatically collect device information, browser type, IP address, pages visited, and interaction patterns to improve platform performance and security. We use analytics to understand how our services are used in aggregate.

2.5 Payment Information

Payment processing is handled by third-party payment processors. We do not store credit card numbers or banking details on our servers. We retain transaction records (amount, date, subscription type) for accounting purposes.

3. How We Use Your Information

We use the information we collect to:

  • Generate and deliver your RIC Score and personalized growth report
  • Match you with relevant Expert Advisors, investors, or business connections within the ecosystem
  • Track your Advisor Bootcamp progress and issue certifications
  • Provide institutional partners with aggregated, anonymized insights about their member SMEs
  • Improve our scoring methodology, platform features, and user experience
  • Communicate service updates, assessment results, and ecosystem opportunities
  • Prevent fraud, enforce our terms, and protect ecosystem integrity

4. Data Sharing & Disclosure

4.1 Within the Ecosystem

Your RIC Score and select business profile information may be shared with ecosystem participants (investors, Expert Advisors) only with your explicit consent and only to the extent necessary to facilitate connections and advisory services. You control what is visible to other ecosystem members through your profile settings.

4.2 Institutional Partners

When you are assessed through an institutional partnership (e.g., a government agency, business association, or accelerator), your sponsoring institution may receive your RIC Score and assessment summary. Individual assessment responses are never shared with institutional partners without your explicit consent.

4.3 Third Parties

We do not sell, rent, or trade your personal or business data to third parties. We may share data with service providers (hosting, analytics, payment processing) who are contractually bound to protect your information and use it only for the purposes we specify.

4.4 Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect the rights, safety, or property of SMEMojo, our users, or the public.

5. Data Protection & Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, access controls, regular security audits, and secure cloud infrastructure. Access to personal data is restricted to authorized personnel who require it to perform their duties.

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and notify us immediately if you suspect unauthorized access to your account.

6. Ecosystem Data Integrity & Prohibited Use

The SMEMojo ecosystem contains proprietary assessment data, scoring methodologies, and business intelligence that are protected by intellectual property law.

The following activities are strictly prohibited and may result in immediate account termination, legal action, and prosecution to the fullest extent of applicable law:

  • Data scraping, crawling, or automated extraction of any ecosystem data, scores, profiles, or assessment content
  • Unauthorized aggregation, licensing, or redistribution of data obtained through the platform
  • Reverse-engineering the RIC Score methodology or any proprietary algorithms
  • Using ecosystem access for competitive intelligence by credit bureaus, alternative data providers, business intelligence platforms, or competing scoring services
  • Collecting data for AI/ML training purposes without explicit written authorization from SMEMojo
  • Commercializing any data obtained through the ecosystem, whether directly or through derivative works

SMEMojo actively monitors for unauthorized data access and reserves the right to pursue civil and criminal remedies against violators, including injunctive relief and damages.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Assessment data is retained to enable longitudinal tracking of your business growth over time — a core feature of the RIC Score. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

Anonymized and aggregated data that cannot identify you may be retained indefinitely for research, analytics, and platform improvement.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal data (subject to legal retention requirements)
  • Restrict or object to certain processing activities
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected].

9. International Data Transfers

SMEMojo operates globally. Your data may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection regulations (including GDPR, PDPA, and other relevant frameworks).

10. Cookies & Tracking Technologies

We use essential cookies to maintain your session and authentication state. We may use analytics cookies to understand platform usage in aggregate. We do not use advertising cookies or sell tracking data to advertisers. You can manage cookie preferences through your browser settings.

11. Children's Privacy

SMEMojo's services are designed for business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests regarding this Data Privacy Policy or our data practices, contact us at:

SMEMojo Pte. Ltd.

Data Protection Officer

Email: [email protected]

Website: www.smemojo.com

© 2026 SMEMojo Pte. Ltd. All rights reserved.

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